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Terms of Service

Last updated: May 2025

1. Acceptance

By using CohostAI you agree to these terms. If you do not agree, do not use the service.

2. What CohostAI does

CohostAI is an AI-assisted guest messaging tool for short-term rental hosts. It reads incoming messages from Airbnb and Booking.com via Gmail and generates draft replies for your review. You remain responsible for all messages sent to guests.

3. Your responsibilities

  • You must review AI-generated drafts before sending
  • You are solely responsible for the content of messages sent to guests
  • You must comply with Airbnb's and Booking.com's terms of service
  • You must not use CohostAI for spam or misleading communications

4. AI-generated content

CohostAI uses third-party AI models to generate reply drafts. AI-generated content may contain errors or inaccuracies. Always review drafts before sending. CohostAI is not liable for any issues arising from unsupervised use of AI-generated replies.

5. Gmail access

By connecting your Gmail account you grant CohostAI permission to read emails from Airbnb and Booking.com and send replies on your behalf. You can revoke this access at any time from Settings or from your Google Account permissions page.

6. Subscription and billing

CohostAI offers paid subscription plans. Charges are billed in advance. Refunds are handled on a case-by-case basis — contact us within 7 days of a charge if you believe it was made in error.

7. Limitation of liability

CohostAI is provided "as is". We are not liable for lost bookings, guest complaints, or any damages arising from use of the service. Our liability is limited to the amount you paid in the last 30 days.

8. Termination

You may cancel your account at any time from Settings. We reserve the right to suspend accounts that violate these terms.

9. Changes

We may update these terms. Continued use after changes means you accept the new terms.

10. Contact

Questions: hello@cohostai.com